I have been in the automotive field since 1996, and have grown to love helping folks keep their life in motion by getting their cars maintained and repaired. I have discovered through the years that there is no better place than Northern Michigan to live and work. Serra Automotive is a great place to make that happen, and I get to do what I enjoy. Outside of the dealership, I like to go power boating on Grand Traverse Bay. I studied at Anchorage Christian Schools in Alaska, as well as MSU: Broad College of Business in Michigan. I am a foster parent – for ten years now. I have a genuine passion for going that extra mile to make the lives of others better!
4.9 / 5 based on 3418 ratings (2034 written reviews)
Excellent as always. Matt is very professional and keeps me informed on the condition and status of my Tundra.
— Robert B. ,
He was quick and efficient when my car got brought in unexpectedly.
— Leah C. ,
He was great. Very professional, friendly, and masterful at setting expectations.
— Stephen W. ,
Nice guy. Easy to work with and explained everything very well.
— Sheila B. ,
Matt is always super helpful, friendly and very knowledgable. He takes good care of his customers.
— Douglas B. ,
Matt has been great to work with. He's understanding, respectful, attentive, diligent and will work hard to get you and your vehicle back on the road.
— Kyle P. ,
Great overall experience
— Joey G. ,
Great, Matt answered all my questions,communicated with the techs, an unexpected issue came up but was addressed and was able to complete the repair in a fair and timely manner.
— James V. ,
great service. great attention to getting things done. great customer service.
— Stephen P. ,
I appreciated the courtesy and professionalism that Mat displayed in assessing my vehicle and setting up the appointment. Mat's report was clear and detailed, and he thought ahead to arrange for a loaner vehicle while mine was unavailable.
— Tim S. ,