About George
I'm a Service Advisor with over a decade of experience, originally from Detroit, MI, I've been enjoying the beautiful scenery of Traverse City for over 10 years now. I’ve built a career on being honest and reliable. My customers know they can trust me, whether it’s a simple service or a complex repair. I focus on being transparent, which helps build trust. I'm proud of the relationships I've built with my clients; I want to be an advocate for them, not just their car. I'm someone who listens and works to find the best solutions. Outside of work, I love spending time with my 7 nephews and 5 nieces. I also enjoy fishing, exploring new restaurants, and live music. I’m a big sports fan, especially college and pro football, and I am always up for a good conversation about the game.
Customer rating
4.7 / 5 based on 54 ratings (34 written reviews)
Recent reviews
All went as planned. What else in necessary!😜
— Kenneth M. ,
Great working with him. He gave me a discount.
— Jeffrey L. ,
Excellent customer service
— Rhonda B. ,
George was very easy to talk with and definitely cared about the work being done with my truck. Serra seems to always make me feel like I later as a vehicle owner and they truly take pride in their work.
— Andrew U. ,
George was great. I got there early. They got me right in took care of my truck and I was on my way in under an hour. What more can you ask for?
— Timothy P. ,
Exceptional service, got our vehicle in and out. Highly recommend working with him.
— Christopher B. ,
George is very professional, knowledgeable and helpful. He is very customer oriented aiming to provide a high level of customer satisfaction.
— Madelyn R. ,
Excellent service
— Carol H. ,
Just had a 5000 mile service and oil change. Had the vehicle ready quickly. Reviewed the bill and found a place where it saved some money. Very pleased with the experience
— Paul J. ,
We don’t recall working with George. The visit was a complete mess. Oil Change /tire rotation/check brakes told 2 hours . Job still not done after 4. Very poor communication.
— William D. ,